Last updated: July 06, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to our site, and information about how you interact with the site.
We also collect personal information that you provide to us, such as your name, email address, postal address, phone number, and payment information when you register for an account, subscribe to our newsletter, or make a purchase.
How We Use Your Information
We use the information we collect to:
- Process transactions and send you related information, including confirmations and invoices
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your website experience and deliver content relevant to your interests
Sharing Your Information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use payment processors to securely process your payment information, and we may use analytics providers to help us understand how our users use the site.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Cookies and Tracking Technologies
Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to collect information about your browsing activities and to remember your preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You have the right to access, update, or delete the information we have on you. You also have the right to data portability and the right to restrict or object to our processing of your personal data.
If you are a California resident, you have the right to request information about the personal information we have collected about you and the right to request the deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us using the information provided below.
Data Deletion Request
You have the right to request the deletion of your personal data from our system. We provide multiple ways for you to exercise this right:
Option 1: Self-Service Data Deletion
If you have an account, you can delete your data directly through your account settings:
- Log in to your GrandSudoku account
- Go to your account settings
- Navigate to the "Data Deletion" section
- Type "DELETE_MY_DATA" in the confirmation field
- Click "Delete My Data" to confirm
Option 2: Contact Us
If you don't have an account or prefer to contact us directly, you can request data deletion by:
- Emailing us at grandsudoku@gmail.com
- Including "Data Deletion Request" in the subject line
- Providing your email address or username associated with your account
- Specifying what data you would like deleted
What Happens When You Delete Your Data
When you request data deletion, we will:
- Delete all your game history and progress
- Remove all your session data
- Delete any OAuth connection data
- Anonymize your account (username and email will be replaced with random strings)
- Sign you out of all active sessions
Note: We will process your deletion request within 30 days. Some data may be retained for legal or regulatory purposes, but will be anonymized to the extent possible.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at grandsudoku@gmail.com.